Our team

Bill Dwyer

General Manager, QGIF

Bill was appointed General Manager in January 2018, having previously been the Director, QGIF Claims since May 2014. Bill has more than 25 years’ legal and insurance experience in both the public and private sector and across a broad range of claims and product management positions. Bill’s responsibilities include providing strong strategic leadership in delivering a cost-effective self-insurance function for Government assets and liabilities and providing advice to government on insurance-related issues.  Bill holds a Graduate Certificate in Business (Public Sector Management) and was admitted as a solicitor to the Supreme Court of Queensland on 31 March 1981.

Carmel Harkin

Director, Claims

Carmel was appointed as Director QGIF claims in March 2020. She joins the team from her role as a Principal in private practice. Carmel and her teams are committed to working with agencies to deliver best practice claims management and ensuring that the value proposition of a government insurance fund is realised. Carmel holds a Bachelor Science/Laws, a Masters in Law, is a graduate of the Australian Institute of Company Directors and was admitted as a solicitor to the Supreme Court of Queensland on 29 January 2001. Carmel has a broad range of legal and insurance experience having worked as a solicitor in private practice, on a number of Human Research Ethics committees and inhouse at Suncorp. At Suncorp she also held a number of roles including claims, regulatory and management roles in Commercial Insurance. Carmel was integral to the establishment and design of the National Injury Insurance Scheme Queensland (NIISQ) legislation and statutory body and was the first General Manager of NIISQ.

Dan Wotton

Manager, Stakeholder Relationships

Dan has worked at QGIF for over 10 years in various positions including 6 years as Manager, Claims and was appointed Manager, Stakeholder Relationships in February 2018. Dan’s new role works with both our underwriting and claims teams and focuses on the unique relationships that each stakeholder has with QGIF to ensure that the partnerships are strong, enduring and effective.  Dan has 28 years’ insurance industry experience having previously held positions in large international insurers and brokers both in the UK and in Australia.

Breanne Vincent

Manager, Claims – Health

Breanne was appointed as Manager, Claims – Health in April 2018. She has worked in various roles within the Insurance Commission over her 9 years with the organisation, with the majority of her time spent in the Medical Indemnity team. In her role as Manager, Claims – Health, she leads the highly-skilled Medical Indemnity team to attain the best possible outcomes in accordance with the model litigant principals while employing best practice claims management and focusing on client engagement and continuous improvement. Breanne has worked within the insurance industry for almost 20 years. Her industry experience spans across insurance investigations, property liability and travel, however, her primary focus has been personal injury claims with a particular interest in medical negligence. Breanne holds a Bachelor of Arts and is nearing completion of a Bachelor of Laws (Honours) (Graduate Entry) degree with the Queensland University of Technology.

Dee Geraghty

Manager, Claims – General

Dee was appointed Manager, Claims – General in March 2018. The General team handles public liability, defamation, discrimination, employment practices and property claims for all insured agencies except Queensland Health. Dee has worked in a variety of senior management and project lead roles within multi-national insurers and brokers for over 15 years. Dee’s focus at QGIF is to continue to develop her team to a high-performing, proactive claims team whose customer-centric approach adds value to the claims process at each stage.

Anh Vu

Manager, Claims – Child Abuse

Anh leads the Child Abuse team in managing civil litigation claims in response to historical child sexual abuse with a compassionate and consistent approach. Anh has been with QGIF for 10 years across various roles, including a secondment to Inter-Governmental Relations working on the Commonwealth Grants Commission. Anh has almost 20 years of insurance experience managing various classes of personal injury, income protection and general insurance claims.

Serge Jacobs

Manager, Underwriting

Appointed as Manager, Underwriting of QGIF in 2011, Serge has over 40 years’ insurance experience predominantly as an Underwriting Manager with Wesfarmers Insurance for 10 years and in various roles with the Suncorp Group for the 10 years prior.  Serge’s responsibilities include risk assessment and premium setting as well as assisting agencies with their insurance enquiries.  He also works closely with the State Actuary’s Office as well as QGIF’s reinsurance broker to ensure the State’s assets are well protected in times of disaster.